What does process capability help businesses achieve?

Process capability refers to the inherent ability of a process to produce products that meet specified quality standards consistently. When businesses evaluate and understand their process capability, they can identify potential variations and inefficiencies, leading to the establishment of more robust quality control measures. This understanding ultimately helps businesses to ensure that the products they receive from suppliers are consistent in quality, which is vital for maintaining customer satisfaction and trust.

Additionally, consistent quality from suppliers can lead to more predictable production processes. By having reliable sources for high-quality inputs, businesses can minimize defects and waste, optimize their manufacturing processes, and maintain a competitive edge in the marketplace. This is particularly important in the context of ethical procurement, where the focus on suppliers who adhere to quality standards supports sustainable business practices.

In this context, other options like availability of new products, reduction of employee redundancy, and increased piece prices do not directly align with the concept of process capability as it pertains primarily to the quality of output and supplier reliability. While these factors can be important to a business's overall strategy, they are not the primary outcomes associated with improving process capability.